at77 believes that gaming should always be fun, controlled, and safe. For our players across Karachi, Lahore, Islamabad, and Faisalabad, we have built a full suite of responsible gaming tools — from deposit limits and session reminders to self-exclusion — so that every player stays in control. This page explains everything you need to know about playing responsibly on at77.
at77 has built these tools specifically for Pakistani players who want to enjoy gaming while maintaining complete control over their habits and spending.
Strict Age Policy — No Exceptions
at77 enforces a strict minimum age of 21 years for all players on the platform. This is not just a checkbox — it is a hard policy backed by mandatory KYC (Know Your Customer) identity verification before any withdrawal can be processed.
During registration, all players must confirm that they are 21 or older. at77 reserves the right to request a valid CNIC (Computerised National Identity Card) at any time to verify age. Accounts found to belong to underage individuals will be immediately suspended and all deposited funds returned.
Parents and Guardians: If you believe a minor in your household has accessed the at77 platform, please contact our 24/7 support team immediately via live chat. We will investigate and act within 24 hours without exception.
at77 recommends installing parental control software on shared devices to prevent underage access to online gaming platforms. Free tools are widely available for Android and iOS devices commonly used across Pakistan.
Answer honestly. If you find yourself agreeing with several of the statements below, it may be time to use at77's responsible gaming tools or seek support.
I sometimes spend more money on gambling than I originally planned or budgeted for.
I have tried to cut back on gambling but found it difficult or impossible to do on my own.
I feel restless, irritable, or anxious when I am not able to gamble for a period of time.
I have borrowed money from family, friends, or other sources to fund my gambling activity.
My gambling has caused problems in my relationships, work, or daily responsibilities.
I have chased losses by continuing to bet after a losing session, trying to win back what I lost.
I have hidden my gambling activity or the amount I spend from people close to me.
I gamble to escape stress, worries, depression, or difficult life situations rather than purely for entertainment.
If you agree with two or more of the above statements, we strongly encourage you to use at77's self-exclusion or cool-off tools, or to reach out to our responsible gaming support team via live chat — available 24 hours a day, 7 days a week.
at77 gives every player the ability to cap their financial exposure across multiple time periods. All limit tools are accessible directly from your account settings panel.
Cap the amount you deposit or lose within any 24-hour period.
Set a rolling 7-day ceiling on your deposits or losses.
Control your total spend across a full calendar month in PKR.
Define how many hours you play per session before an automatic pause.
Important rule on limit changes: Reducing a limit takes effect immediately. Increasing a limit or removing one requires a mandatory 7-day waiting period before the change is applied. This cooling-off delay is a deliberate safeguard built into the at77 platform to protect players from impulsive decisions.
Self-exclusion is the most powerful responsible gaming tool at77 offers. It is designed for players who feel they need a firm, enforced break from gambling. The process is straightforward, private, and completely irreversible for the chosen period.
Once self-exclusion is activated, at77 will not accept any request to reverse or shorten it — including from you. This is intentional. The minimum self-exclusion period is 12 months.
Navigate to the at77 platform and log in using your registered credentials. Head to your Account Settings panel from the top-right menu.
Within Account Settings, locate the "Responsible Gaming" section. Here you will find all limit tools including the self-exclusion option.
Choose from 12 months, 24 months, 5 years, or permanent exclusion. Read the confirmation notice carefully — this action cannot be undone.
at77 requires you to confirm your identity via a one-time verification step before self-exclusion is applied, to ensure the request is genuine.
Your account is locked instantly. You will receive a confirmation email. at77 will also suppress all marketing communications to your email and mobile number for the full exclusion period.
If you are unable to navigate the self-exclusion flow, our 24/7 live chat support team can process your exclusion request directly — no waiting, no pressure.
Common questions from Pakistani players about how at77's responsible gaming programme works, what tools are available, and how to get help if needed.
at77 is Pakistan's premier online gaming destination, and with that position comes a genuine responsibility to protect our players. Responsible gaming is not a box-ticking exercise for us — it is a core part of how the at77 platform is designed, operated, and continuously improved. Every feature, every promotion, and every communication we send is evaluated against one question: does this serve our players' long-term wellbeing?
We recognise that the vast majority of our players across Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan engage with online gaming purely for entertainment. They set a budget, enjoy the experience, and move on with their day. For this group, at77 is simply a fun and fair place to play. However, we also know that for a small percentage of players, gambling can become problematic — and it is for this group that our responsible gaming programme is primarily built.
at77's responsible gaming policy is aligned with internationally recognised standards promoted by leading gaming regulators and organisations including GamCare, GamStop, and the Responsible Gambling Council. We continuously benchmark our tools against global best practices.
No person under the age of 21 is permitted to register, deposit, or wager on at77 under any circumstances. This policy is absolute and non-negotiable. at77 enforces age verification at multiple stages of the player journey:
at77 also strongly encourages parents and guardians to use device-level parental control software on smartphones and computers used by minors in the household. Many free options are available for Android and iOS devices that can block access to online gaming and betting websites entirely.
All responsible gaming tools on at77 are available free of charge and accessible from the Account Settings panel after login. Players do not need to contact support to activate any of these tools — they are entirely self-service. The following tools are currently available:
Problem gambling can develop gradually and is often difficult to recognise from the inside. at77 encourages all players to regularly reflect on their gaming habits. The following behaviours may indicate that gambling is becoming harmful:
If any of these sound familiar, please use at77's responsible gaming tools immediately, or contact our support team. You are not alone, and asking for help is a sign of strength — not weakness.
at77's 24/7 live chat support team includes trained agents who can assist with responsible gaming queries in both English and Urdu. If you are concerned about your gambling habits, simply open the live chat and let the agent know — they are trained to handle these conversations sensitively and without judgement.
For players who need support beyond what at77 can provide directly, we recommend engaging with internationally recognised responsible gaming organisations. Groups such as GamCare and Gamblers Anonymous offer confidential online support, self-assessment tools, and peer group resources that are accessible from Pakistan via their official websites. These organisations provide evidence-based guidance developed by mental health professionals with expertise in gambling-related harm.
Remember: Seeking help is the right move. at77 will never penalise a player for requesting responsible gaming assistance. Every conversation with our support team about responsible gaming is treated with strict confidentiality.
at77 takes a responsible approach to player marketing. Players have full control over the promotional communications they receive from at77, including bonus offers, event notifications, and platform updates. To manage your marketing preferences:
at77 does not send unsolicited marketing communications to players who have requested exclusion from promotions. If you receive a communication you did not expect after opting out, please contact our support team immediately so we can investigate and correct the issue.
All financial transactions on at77 — including deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank — are processed with 256-bit SSL encryption. at77 maintains strict segregation of player funds from operational funds, ensuring that your balance is protected and available for withdrawal at all times (subject to any active responsible gaming restrictions).
The minimum deposit on at77 is Rs 100, which is intentionally kept low to allow players to enjoy the platform without committing large sums. We strongly encourage all players to treat their at77 deposit as an entertainment budget — never deposit money that you cannot afford to lose, and never deposit money that is earmarked for essential expenses such as rent, bills, or family needs.
at77 will never extend credit to players or encourage players to borrow money to fund their gaming activity. Any promotion offering "credit" or "loans" that claims to be from at77 should be treated as fraudulent — please report it to our support team immediately.
at77 is built for players who love cricket betting, casino games, and slots — and who want to enjoy them safely. Set your limits, play within your means, and make every session on at77 a positive experience.
21+ only. Gambling involves risk. Please play responsibly. at77 supports responsible gaming for all Pakistani players.